AI and how to break down scepticism
As technology and its intelligence increases, it’s becoming more and more difficult for society to ignore its presence. We’ve seen a surge of different businesses welcoming AI into their processes and individuals heavily leaning on tools like Chat GPT for personal, professional and educational purposes. However, it’s not without its fair share of scepticism and how it can impact people’s individual circumstance, i.e. job loss, work quality, and hindered academic development.
In the workplace, it’s important as an employer to emphasise to employees that AI is not here to replace but to assist. The first step in this is to hold space for the employees to build their trust. Forcing new big changes into a business without checking in with your teams can create the opposite desired effect. Building trust can be done in several ways.
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This can be through the following:
Holding drop-in sessions with AI professionals for employees to learn more and talk through concerns
Hand-on learning days that are specifically tailored for testing out AI tools, or even building out tools to help efficiencies in processes.
Invest in upskilling programs to help employees improve AI and digital skills
Incorporating this into employee goals and business objectives, showing clear expectations and how it feeds into the business goals